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Check-in
20Apr2025Select date
Check-out
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Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Prolongacion Bonampak S/N Mz 1, Punta Sam, Mx, Cancun, Mexico, 77400
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior Suite
Max:
3 persons
640 sq. feet 
Bed options:
1 King Size Bed
Sea view
Shower
Coffee machine
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Junior Suite
Max:
3 persons
640 sq. feet 
Bed options:
1 King Size Bed
Garden view
Shower
Coffee machine
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Junior Suite
Max:
3 persons
640 sq. feet 
Bed options:
2 King Size Beds
Sea view
Shower
Coffee machine
Check Prices
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Getting around

Explore a range of transportation options for your spa getaway

City Center
Cancun 6.8 mi
Airports
Isla Mujeres (ISJ) 6.7 mi
Cancun (CUN) 18.6 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Adults only
  • Baggage storage
  • Private beach
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key access

Sports & Fitness

  • Fitness center
  • Water sports
  • Cycling
  • Golf course
  • Aerobics

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Picnic area/ Tables
  • Dinner
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Infinity pool
  • Heated swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • Spa & wellness center
  • Solarium
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Full body massage
  • Public Bath
  • Pool with view
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Separate tub and shower
  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Prolongacion Bonampak S/N Mz 1, Punta Sam, Mx, Cancun, Mexico, 77400
Map view
Prolongacion Bonampak S/N Mz 1, Punta Sam, Mx, Cancun, Mexico, 77400
Nearby
Beach
Beach at the Dreams Playa Mujeres Resort & Spa
3900 ft
Restaurants
Takeshi
2600 ft
Sm-3 M-1 L-13 Rth-4 Inside Atelier Playa Mujeres
Cilento
1200 ft
Playa Mujeres Condo Complex

Reviews and Ratings <br />

Feedback from previous guests about their experience.
82%
loved the resort and would return for another relaxing stay
Clean and spacious rooms
Attentive and friendly service
Limited dining options
Long walk to pool and beach
8.2/10
Great
Rooms
8.6
Location
7.6
Service
9.0
Dining
6.0
Guest reviews
8.2/10
based on 5 reviews
9.3
9.3/10 based on 1106 reviews
John
United Kingdom, November  2024
8.4/10

I had a wonderful time at the resort! The ocean view from my room was absolutely stunning, and the accommodations were both clean and well-furnished. I really enjoyed just lounging around and soaking up the atmosphere. On the downside, some communal areas could use a little more attention to cleanliness, and the dining options weren't always up to par. Overall, it’s a lovely place for a getaway with a few areas needing improvement.

Rooms
9.0
The room was amazing with an incredible ocean view. It was well-furnished with proper curtains, ceiling fans, and easy temperature control. The bathroom was the best I've ever experienced.
Service
9.0
The service was outstanding and attentive throughout my stay. The staff were personable, and the welcome drink was a nice touch.
Location
10.0
The view of Isla Mujeres from my room was spectacular, making the location a highlight of the stay.
Dining
7.0
While I enjoyed the large buffet, some food options were a bit under par. More variety would be welcomed!
Facilities
7.0
The facilities were nice overall, but the swim-out area lacked some maintenance and could be improved.
Alexander
United Kingdom, November  2024
7.6/10

The hotel has some amazing aspects, like the stunning rooms that offer great amenities and a beautiful view of Isla Mujeres right from the window. However, I was quite let down by the limited dining options, as many restaurants were closed during my stay. While the facilities were enjoyable, the dated feel of some areas was a little off-putting. Overall, it offers good value for a relaxing getaway, but some enhancements could really elevate the experience.

Rooms
10.0
My room was absolutely stunning! It had proper curtains, ceiling fans, and the air conditioning was easy to control, ensuring a comfortable temperature. The lounge area, little table with chairs, bar cart, and office desk made it feel so luxurious. Plus, the bathroom was hands down the best I've ever had.
Service
9.0
The service was exceptional, with all the staff going above and beyond. I did think it would be nice if there were a few more native English speakers on the team, but they were very attentive and ensured everything followed the necessary health protocols.
Location
7.0
The location gave me a mesmerizing view of Isla Mujeres from my room, which was a wonderful touch. However, I felt the property seemed quite dated in certain areas, which took away from the overall experience.
Dining
5.0
Dining was a letdown as many restaurants were not open, and on the one night there was availability, it was limited to just late hours. I didn't get to experience the full culinary offerings, which was disappointing.
Facilities
7.0
While the facilities were generally enjoyable, there were areas that felt a little outdated. Still, everything was well-maintained and I appreciated the quiet environment for relaxation.
David
United Kingdom, October  2024
7.4/10

My stay at the resort was quite an experience. The view from my room overlooking Isla Mujeres was lovely, a nice way to start each day. However, I did feel the rooms could use a bit more decoration, and the dining options were limited that night. It was also a bit isolated, which makes transport costs from the airport higher than I expected.

Rooms
7.0
The rooms had a lovely view, but they seemed a bit under-decorated, and I really missed having a ceiling fan in the Master Bedroom.
Service
9.0
The service was impressive; they anticipated our needs without us having to ask for everything, and they were very attentive throughout our stay.
Location
6.0
The hotel is pretty far out from the main area, which made our cab ride from the airport quite expensive, but the view from the room was amazing.
Dining
8.0
I especially loved the breakfast buffet with plenty of healthy options, even though some of the restaurants were closed during my visit.
Facilities
7.0
The amenities were nice, but overall there was a sense that some parts of the hotel were ready for an update.
Jason
United Kingdom, October  2024
7.8/10

This resort spa offers a unique blend of comfort and luxury, with beautifully clean and spacious rooms that made my stay enjoyable. The staff genuinely seemed to enjoy their jobs, providing attentive service. However, I was disappointed that many of the restaurants weren't available during my visit, and the walk to the pool and beach area felt a bit long. Overall, the experience was good, though the limited dining options were a letdown.

Rooms
10.0
The rooms were stunning, featuring proper curtains, ceiling fans, and air conditioning that made it easy to control the temperature. I loved the spacious lounge area with a little table, chairs, and even a bar cart and an office desk. The bathroom was the best I have ever had.
Service
9.0
The service was super attentive and nice. I appreciated that they often cleared the towels from the sun beds and were always ready to assist us with room service and other requests.
Location
7.0
While the resort itself is beautiful and well-kept, it's the furthest out of all the resorts, which made the cab ride from the airport quite expensive. Despite this, I felt safe in the area.
Dining
5.0
I was looking forward to a diverse dining experience, but unfortunately, many restaurants were unavailable during my stay, limiting my choices significantly.
Facilities
8.0
The facilities were generally good, with a lovely pool area that was well-maintained. However, the distance from the main building to the beach was a minor inconvenience.
Clean and spacious rooms
Limited dining options
Harper
United Kingdom, September  2024
7.0/10

I had a mixed experience at this hotel. While the rooms were nice and comfortable, they felt a bit under decorated and could really use a ceiling fan. The service was genuinely warm and welcoming, with team members like Jack and Emanuel making an effort to assist us at every turn. On the downside, I was quite disappointed to find that many of the restaurant options were closed, leaving us with very few choices during our stay. Overall, it wasn't the worst place I've stayed, but improvements are certainly needed.

Rooms
7.0
The rooms were nice and comfortable, but they seemed a bit under decorated and could use more attention, such as a ceiling fan.
Service
9.0
The service was warm and welcoming, with staff like Jack and Emanuel going above and beyond to assist us.
Location
8.0
The hotel is quite far from the airport, which can lead to an expensive cab ride, but it is wonderfully cool and serene.
Dining
5.0
I was disappointed to find that many dining options were closed, leaving us with very few choices, especially for dinner.
Facilities
6.0
The facilities were adequate but not outstanding; I would have loved to see more options available, especially by the pool area.
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Check-in
20Apr2025Select date
Check-out
21Apr2025Select date
Rooms and Guests2 Guests, 1 Room